Pre-orders are open for TOG Kingdom of Ash Aelin Boxes | ACOFAS Feyre Boxes are SOLD OUT, they start shipping April 21th!

FAQ


Which boxes are coming soon?

Upcoming Boxes:

  • Lunar Chronicles: Thorne & Ze'ev
  • A Court of Thorns and Roses: Azriel, Cassian & Rhysand
  • Throne of Glass: Manon
  • Six of Crows
  • The Cruel Prince
  • Vampire Academy

What's the price of the boxes?

Each box will include between 4-8 items. Priced between $30 and $50 per box.

Why are your boxes pricier than XYZ box?

First and foremost please remember I'm not [insert big box company name here], they have thousands of subscribers and have the liberty of mass producing items at a low cost. Therefore I work closely with a selected group of small businesses and independent artist to curate unique boxes. #ShopSmall

How much is shipping?

Shipping is calculated at checkout based on the box total weight and your location. You'll have different carriers and delivery options to choose from.

If you are purchasing MULTIPLE boxes and want to take advantage of calculated combined shipping we WILL ship everything inside ONE box. If you wish to receive SEPARATE boxes you must order each box SEPARATELY and pay full shipping price.

International Shipping

► We ship around the world
► ALL customs fees and taxes are paid by the purchaser/buyer/customer
► Please visit https://www.simplyduty.com/import-calculator for more details

When will my box ship?

Throne of Glass: Kingdom of Ash Aelin Boxes start shipping on October 6th
A Court of Frost & Starlight Feyre Boxes start shipping on April 21st
Shadowhunters Parabatai Boxes shipped on March 24th
Throne of Glass Boxes shipped on March 17th

Still waiting for a past box to be delivered? If you haven't received your box please contact me.

Shipping Delivery Times

► United States - Delivery times 3-8 days
► International - Delivery times 7-21 days

All orders include tracking

*For international orders - Tracking capabilities depend on the destination. Some countries have intra-country scans, while others will show when the package has delivered.

Returns Policy

Once your box has shipped, we do not offer refunds. If for any reason your box was unsatisfactory, PLEASE contact me.

Lost/Stolen Box?

When I ship your box, you will receive a tracking number. Once your package is ship by USPS/UPS/DHL it's the responsibility of them. If you do not receive your package, please contact me and I'll see what options are available. Unfortunately, I'm unable to replace lost or stolen boxes.

Oops! I've mailed my box to the wrong address! Can you send a replacement?

I'm terrible sorry but, as a business owner, there is no way for me to verify this claim. It is your responsibility as the buyer to make sure your address entered into the checkout system is correct and, if a mistake has been made, to contact me within 48 hours so I can change it on the shipping label.

But I still have questions! No problem please contact me and I'll do my best to answer your questions.